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Our latest digital on hold players deliver exceptional sound quality and reliability, while also providing your
business with flexible message updating options. Once connected, our systems will run endlessly without fail for many
years to come!
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Flash Drive On Hold System
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Speak to us today to obtain further details!
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This flexible On Hold System can play a huge array of mp3 files in single or multi-track selection modes.
The Flash Drive On Hold System is a solid state commercial grade player (connect and let it run continuously without fail).
Benefits
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Very reliable and exceptional CD quality sound quality.
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Restarts automatically after power surge and / or loss of power.
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Equipped with a removable USB Flash Drive cartridge for easy updating by either swapping to a new cartridge or updating the existing one. Optional SD slot for storing content and / or updating via a SD card.
Suitable for businesses that...
Would like to continuously play an extensive catalogue of pre-recorded audio content for telephone on hold or other retail / point of sale applications.
Features
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Full digital system with no moving parts for maximum reliability.
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USB Flash Drive included.
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Plays a continuous stream of mp3 recording(s) in a loop (repeat ONE or repeat ALL).
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Works with all PABX / PBX phone systems with an on hold audio input.
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The content storage capacity is only limited by the size of the USB Flash Drive.
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Tracks can be selected via a push button.
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1 track can be set to continuously play on repeat, or all tracks can be set to run from start to finish, then repeat again (repeat ALL).
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Recorded content is pre-programmed onto the USB Flash Drive. Powerful built in 8 watt amplifier.
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Digital volume controls.
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Wall mountable.
System
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On / Off button.
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Repeat 1 track or ALL tracks button.
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Track select forward or backwards button(depends upon content).
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Volume increase button.
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Volume decrease button.
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Power On LED.
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3.5mm output sockets - Line Out (stereo), Right Out Only, Left Out Only and Sub-Out (lower frequency output).
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Audio socket (connects to telephone on hold Line Isolation Unit).
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Power DC 12 Volts - 500 mA socket connection for power.
Media Format
Dimensions
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L = 200mm x W = 105 mm x H = 35mm.
Technical Requirements
Providing your business phone system has the ability to place callers on hold and / or currently has an audio device (such as a CD player or radio) running for on hold – then you’re ready to go. Our Flash Drive On Hold System simply needs to be connected, switched on and it will run continuously without fail.
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Software On Hold System
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Our Software On Hold system plays your on hold messages & music from an existing office computer. The software runs in the background of a Windows computer, while still allowing the computer to be used as normal.
Benefits
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Ability to schedule the commencement and expiration dates of messages.
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Ability to priorities messages according to rotation and what you want to be heard more often.
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Allows for fast updates by email.
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Very cost effective, as it operates using your existing infrastructure.
Suitable for businesses that...
Require timely & immediate control over each on hold message & music track and / or foresee the need for more frequent content updates.
Features
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Real time mixing of messages and music to create an endless broadcast.
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Message scheduling to commence and expire on certain dates, days of the week or times of day.
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Fully digital audio ensures that your content always sounds great, clear and easy to listen to.
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Almost unlimited message and music capacity.
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Uses the latest state of the art 'fuzzy logic' formula to achieve the optimal message on hold & music on hold rotation rate.
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Instant user control over content scheduling.
Technical Requirements
The Software On Hold System runs on a Microsoft Windows based computer, with the sound card permanently connected to the Phone System. The “Phone System” is defined as the central PBX / PABX control box where all individual phones connect into. Ideally the computer that will be running the software should be located within 4 metres of the Phone System. If the distance is longer, a cabler or electrician may be required to neatly run the audio cord. The Phone System must also be on hold compatible with a Line Isolation Unit. If the Line Isolation Unit doesn’t exist, this can easily be installed during a standard call out service by the customers preferred phone technician.
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